Joanne most recently served as the Philadelphia Water Department’s Deputy Commissioner for Communications and Engagement (DCCE) until September 2019 and was responsible for developing and implementing strategies that enhanced PWD’s image, services, and engagement with its customers, all residents, elected officials, media and key stakeholders.
In October 2019, Joanne established Mayfly Communications, a professional service that specializes in public engagement, education, and communications around environmental policies and regulatory challenges with a focus on water resources. She is also a senior advisor at the Water Center at the University of Pennsylvania and serves on a number of non-profit boards that support the water environment or community.
